Cancellations & Refunds
Q: Can I return my purchase?
A: We do not accept returns once the book(s) have been delivered to you.
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This includes, but is not limited to, changes of mind, accidental orders, or no longer wanting the item.
Q: Can I get a refund after I’m charged?
A: Refunds are not offered unless explicitly stated or approved by us in writing.
B: If a refund or return is approved:
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A $5 processing fee will be deducted from the refund total.
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Original shipping costs are non-refundable if the book has already been shipped to you nor is the shipping cost to have the books be sent back to us.
Q: What if my box arrives damaged or missing items?
A: Email us at hello@shopdarkandquirky.com with photos ASAP, and we’ll get it sorted quickly.
Q: How do I manage my subscription or cancel?
A: Head to your customer portal to update, skip, or cancel your subscription anytime before the charge date.